Personal Information
Update your name, contact details, and postal address.
To change your email, go to Security → Update Email.
Used for correspondence and invoices. Not the same as your serviced property address.
Notifications
All your notifications.
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Subscription
Your current plan and usage.
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Payment
Manage your billing details and view invoices.
You'll be redirected to our secure billing portal powered by Stripe.
Security
Manage your email, password, and account access.
Email Address
A confirmation link will be sent to both your current and new email addresses. The change takes effect once confirmed.
Password
Last changed: unknown
Delete Account
Permanently remove your account and all data.
Deleting your account will permanently remove all your property data, service history, and subscription information. This action cannot be undone.
Any active subscriptions must be cancelled before deletion. Unused purchased Service Hours will be refunded at 70% of face value in accordance with our cancellation policy.
To proceed, send a deletion request to our support team. We will process your request within 30 days in accordance with the Australian Privacy Act 1988.
Send Deletion RequestJob Overview Admin
Manage all cleaning visits and service requests.
All
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Pending
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Scheduled
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Unassigned
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Completed
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Cancelled
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| Date ↑ | Type | Property | Manage | Team | Hours | Status | Area ⇅ | Customer |
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Cleaning Calendar Admin
Drag & drop to schedule cleanings. Same color = nearby areas.
📋 Unscheduled
0
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AREA COLORS (by distance)
Indigo: SE Inner/East
Blue: Inner South/SE Mid/CBD
Teal: SE Outer/Melville/NE Inner
Green: NE Mid/West/Cockburn/Freo
Yellow: NE Outer/North Inner
Orange: North Outer
Red: Rockingham
Haven+ Team Admin
Manage service team members.
| T-code | Name | Phone | Area | Type | Status | Manage |
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Properties Subscribed Admin
All active and inactive subscribed properties.
Total Active
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Essential
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Smart
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Premium
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| Name | Property | Area ⇅ | Plan | Status | CH | SH | Start | |
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Customers Admin
All registered users.
| Name | Plan | Status | Phone | Joined | View | |
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Hours Log Admin
SH transaction history across all customers.
| Date | Customer | Type | Amount | Voucher bal. | Purchased bal. | Note |
|---|---|---|---|---|---|---|
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⚠ Manual Override Caution
Directly modify subscription and service hours data — bypasses payment. Use with caution.
| Customer | Property | Plan | Status | Clean Hrs | SH Hrs | Start Date | Manage |
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Payments
All payment records, refunds, and additional charges.
Period
Type
Status
Total Revenue
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Stripe Fees
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Net Revenue
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Refunded
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| Date | Customer | Property | Type | Amount | Stripe Fee | Net | Status | Manage |
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